Senior Platform Solution Consultant

About Chargebee:

Chargebee is a leading provider of billing and monetization solutions, empowering businesses with recurring revenue models to streamline operations, capture actionable insights, and drive growth.

Chargebee is trusted by businesses of all sizes, including Zapier, Freshworks, DeepL, Condé Nast, and Pret A Manger, and is proud to have been consistently recognized by customers as a Leader in Subscription Management on G2. 

Job Summary:

Enterprises increasingly demand extensible, flexible solutions that can adapt to their unique business models; our platform strategy is evolving to meet those expectations. Chargebee’s Platform Architecture is at the heart of this transformation—enabling large enterprises to integrate, extend, and extend core platform capabilities to their specific needs.

We are hiring a Senior Solution Consultant to champion extensibility as a core pillar of Chargebee’s enterprise platform strategy. In this hybrid role supporting EMEA and NAMER regions, you will serve as the platform evangelist and technical advisor—enabling customers, prospects, and internal teams to unlock the full value of Chargebee’s platform architecture and integration capabilities.

If you are excited about the opportunity to shape the platform narrative for a fast-growing SaaS leader and thrive in high-impact consultative roles, we’d love to meet you.

Roles and Responsibilities:

Solutioning & Platform Architecture

• Collaborate with Sales, Solution Consulting, and Product teams as a strategic technical leader - shaping solution feasibility, influencing the product roadmap, and making informed decisions to drive successful sales cycles across new business, upsell opportunities, and platform-centric use cases.
• Have a deep understanding and experience designing transaction processing and data solutions to operate at large scale — that is, at high throughput with burstable and unpredictable traffic patterns while maintaining low latency and availability with the highest service levels.
• In partnership with Account Executives, drive customers need discovery and design solution architectures that leverage the App Platform, APIs, and event-driven integrations.
• Showcase Chargebee’s extensibility capabilities—including the App Platform, SDKs, webhooks, and developer tools—in a clear, value-oriented manner to technical and non-technical stakeholders.
• Translate customer integration and extensibility needs into scalable solution blueprints.
• Lead the technical response to RFPs and compliance, security and data protection/privacy assessments related to platform architecture, scalability, and extensibility.
• Develop and continually maintain a library of best practices and standard configuration templates to streamline solution demonstration and implementation.
   

Strategic Collaboration

• Provide feedback to Product on emerging extensibility, scalability and availability requirements and contribute to platform roadmap alignment.
• Partner with architecture and engineering leads to stay ahead of evolving technical trends and use case patterns.
• Contribute to shaping Chargebee’s future App Platform roadmap based on market trends and customer feedback.
   

Internal Enablement

• Collaborate with GTM Enablement to deliver training modules on objection handling and positioning Chargebee’s extensibility with competitive clarity.
• Act as the subject matter expert and principal author of materials related to scalability, availability, reliability, and privacy/security/compliance for use throughout the sales lifecycle. 
• Build reusable enablement material: diagrams, objection handling guides, and platform walkthroughs.

Skills and Experience:

• 12+ years of experience in technical consulting, pre-sales, or solution architecture roles within SaaS or platform-focused companies, with a strong track record of designing cloud-native solutions on platforms such as AWS, Azure, or GCP. 
• Significant technical experience designing transaction processing solutions built for high throughput and low latency within service-oriented architectures.
• Strong understanding of modern architecture paradigms: APIs, microservices, serverless computing, and integration frameworks.
• Cloud-Native Architecture: Deep understanding of cloud platforms (AWS, Azure, GCP) and containerization frameworks like Docker and Kubernetes.
• Experience working with or enabling developer platforms (SDKs, APIs, custom integrations, webhooks).
• Ability to simplify technical concepts and tailor communication for executive, business, and technical audiences.
• Excellent presentation, solution storytelling, and client engagement skills.

Benefits:

Want to know what it means to work for a company that genuinely cares about you? Check out just a few of the benefits we give our employees:

• Uncapped leave policy 
• 4% 401k Match up to a cap
• Multiple medical plans designed to fit you and your family’s needs
   

We are Globally Local
With a diverse team across four continents, and customers in over 60 countries, you get to work closely with a global perspective right from your own neighborhood.
 

We value Curiosity
We believe the next great idea might just be around the corner. Perhaps it’s that random thought you had ten minutes ago. We believe in creating an ecosystem that fosters a desire to seek out hard questions, and then figure out answers to them.
 

Customer! Customer! Customer!
Everything we do is driven towards enabling our customers’ growth. This means no matter what you do, you will always be adding real value to a real business problem. It’s a lot of responsibility, but also a lot of fun.

Chargebee is an equal opportunity employer.  At Chargebee, we believe that diversity of backgrounds, perspectives, and experiences is not a “good-to-have” but a “must-have” as it strengthens us as a company and as individuals. We are proud to be an equal opportunity employer and are committed to fostering an inclusive workplace where everyone feels valued, respected, and empowered to thrive, irrespective of their backgrounds.  

We do not discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity/expression, age, national origin, ancestry, citizenship, physical or mental disability, genetic information, marital status, military or veteran status, or any other characteristic protected by applicable law.