Account Executive

About Chargebee

Chargebee is a leading provider of billing and monetization solutions, empowering businesses with recurring revenue models to streamline revenue and finance operations, capture actionable insights, and drive growth.

Chargebee is trusted by businesses of all sizes, including Zapier, LegalZoom, Lambda, Freshworks, DeepL, Condé Nast, and Pret a Manger, and is proud to have been consistently recognized by customers as a Leader in Subscription Management on G2.

With headquarters in North Bethesda, Maryland, our team members are based primarily in India, the U.S., and Europe. 

What you’ll do:

● Navigate product - and sales related inquiries - Demo webinar sign-ups, product sign-ups (PQL), book a demo (custom)

● help remove any technical barrier for the prospect to increase engagement with the software — educate the users on the nuances of the product to unlock value

● Drive engagement with prospects and customers through - webinars, email support, demo calls

● Upon activation, perform group onboarding consultations to increase user adoption to go-live and start processing

● Build relationships and rapport with users and customers, be their go-to-person for anything technical related queries

● Collaborate with sales engineers for complex use-cases and with product and engineering teams to provide feedback that shall help optimize the customer experience

● Develop strong sales and product knowledge

Who you are:

● 2+ years of experience in client facing roles

● Good problem solving skills — ability to simplify complex problems and provide solution to the customers

● Curious by nature and bring a growth mindset to work every day

● Detail oriented, organized, and empathetic by nature and are willing to step into customers’ shoes